Shipping Info

How long does it take to get my order?

Since we do all orders custom, we typically have orders completed within one week. During peak season (late spring, early summer) we could be upwards of two weeks. We do our best to communicate timing and inform customers of any potential disruptions in production.

Do you ship to the United States?

At this time, we are not able to ship softwood lumber across the border into the USA.

I need my order delivered, what are my options?

We offer FREE SHIPPING for orders over $500 (before taxes) within shipping Zones 1-5. Any orders in these Zones under $500 are shipped with a flat rate of $75.

Orders shipped to Zones 6-7 are shipped with a flat rate of $300.

Can I pick up my order?

Absolutely! Once you place an order online, you will receive a confirmation email outlining the details of your purchase and estimated pick up appointment time. Please allow 3-6 business days for your order to be completed and ready for pick up.

Contact us if you have any questions or concerns, we are happy to help!

I can’t pick up on Saturday, what should I do?

Life is busy, we get it! If Saturday doesn’t work for picking up your order, please contact us directly. We will do our best to accommodate your pick up request.

Delivery Zones

Click your zone to view delivery cost.